Toolkit Terms & Refunds

Last updated: 10 November 2026 · Version 2026-11-10

About these terms

These terms apply to the Mobile Braider Business Toolkit, sold by CrownRa, the trading name of Candy Campbell, a sole trader based in Hitchin, Hertfordshire, UK. Contact: hello.crownra@gmail.com. Payments, receipts and downloads are handled by Payhip, and your purchase is also subject to the Payhip terms shown at checkout.

What you receive

A self-service digital download of five files: Start Here guide, setup diagnostic, service and pricing builder, pricing calculator, and booking-policy and client-workflow builder. Price: £19 plus any applicable tax shown at checkout.

What it is not

The Toolkit is business organisation support. It is not braiding instruction, legal, tax or financial advice, coaching or booking software, and it does not guarantee bookings, income or results.

Using the files

You may use and adapt the files for your own business. Please do not resell, share or publish the files or their contents.

14-day refund promise

If you are not happy with the Toolkit, email hello.crownra@gmail.com within 14 days of purchase and we will refund you in full, even if you have already downloaded the files. Refunds are returned to your original payment method through Payhip.

Your statutory rights

Our refund promise is in addition to your legal rights. Digital content must be as described, fit for purpose and of satisfactory quality. If it is faulty, you are entitled to a repair or replacement, or in some cases a refund, whenever you raise it. Under UK law, the 14-day right to cancel a digital content purchase ends once you start downloading with your agreement; our refund promise applies anyway.

Download problems

If your download link does not arrive or stops working, use the resend option in your Payhip receipt or email us and we will help.

Personal data

See our Privacy Notice for how purchase information is used.